At WEANCHEAM, every piece is lovingly packed and shipped with care, because we know your excitement the moment you click "order." Here’s everything you need to know about your parcel's journey from us to you.

Processing Time

All orders are shipped from Shanghai, China and processed within 1 business day (Tuesday through Sunday).

Shipping Time & Rates

USA & Canada

5–8 business days

Free on orders over $200 USD / Calculated at checkout

Europe

6–10 business days

Calculated at checkout

Asia (incl. HK/TW/JP/KR)

3–4 business days

Free on orders over $200 USD / Calculated at checkout

Other Regions

6–14 business days

Calculated at checkout

Shipping times are estimated and may vary slightly due to customs or local postal delays.

International Duties & Taxes

For international orders, customs duties or import taxes may apply depending on your country's regulations. These charges (if any) are the customer’s responsibility. We recommend checking with your local customs office for details.

Order Tracking

Once your order ships, you’ll receive a tracking number by email. Tracking may take 1–3 business days to update after dispatch.

To track your order anytime, visit our Track Your Order page or use the tracking link in your email.

Packaging

All items are packed with care in our signature WEANCHEAM packaging — simple, elegant, and reusable — because we believe every outfit should arrive like a gift.

Lost or Delayed Parcels

If your order hasn’t arrived after the estimated time, please contact us at support@weancheam.com. While shipping delays are out of our control, we’re here to help follow up with the carrier and ensure a resolution.

Change of Address

If you entered the wrong shipping address, please reach out to us within 12 hours of placing your order.

Need Help?

We’re always here to help. Feel free to contact us via email at support@weancheam.com — we’d love to hear from you.