Return and refund policy

[Returns & Exchanges Service Explanation]

1. Only if the following returns and exchanges conditions are met can you enjoy the no-excuses returns and exchanges service within 7 days from the date of receipt of the merchandise, and merchandise beyond the aforementioned 7-day period will not be accepted for returns or exchanges unless otherwise expressly stipulated by law. The aforementioned 7-day period starts from the next day after signing for the goods.

[Returns and exchanges]

1. Returned goods must be purchased in the WEANCHEAM official flagship shop.

2. Returned merchandise must be returned from mainland China with a complete original shipping list and the corresponding invoice (if an invoice has been issued).

3. Returned merchandise must remain unused original packaging, maintain the original quality, functionality, and will not affect the second sale, with all WEANCHEAM merchandise tags and labels, accessories, manuals, giveaways, and any packaging materials and accessories attached to the order.

4. WEANCHEAM reserves the right to refuse to return or exchange goods if the parcel is incomplete or the returned goods are damaged, used, stained, damaged, incomplete, or if the hangtag labels, accessories, logos of the returned goods, manuals, gifts (including gifts in kind, points, vouchers, coupons, etc.), invoices, and any packaging materials and attachments attached to the order are incomplete or missing.

5. When sending back the return package, please be sure to keep the goods into the original packaging in its original form, using the original packaging wrapped tightly, any damage caused by the courier process into the loss of goods WEANCHEAM is not responsible for, please understand.

[Returns process]

1. Within 7 days after you sign for the goods, if you need to return or exchange the goods, apply for after-sales service or contact customer service, select the reason for the return or exchange of goods, photos of the goods and other information as a registration. 2.

2. Customer service will review your return or exchange application within 2 working days. If you need to expedite the review, please contact customer service to explain the reason within 24 hours of review and acceptance.

3. After your application is approved, please return the goods and all related items that meet the conditions for return and exchange within 3 days to ensure that they are returned undamaged by the courier of your choice, and be sure to confirm the complete original delivery list, invoice (if any) into the parcel.

4. Upon receipt of the goods, the warehouse will check the goods according to the above ‘Return Conditions’ to ensure that each product is eligible for return. If the returned product meets the conditions, we will return the agreed amount (in principle, the actual price paid for the product and deduct the necessary handling fee (if any)) to your original payment account, or send the agreed replacement product to the confirmed address.

[About return and exchange shipping costs]

1. Return shipping costs due to product quality issues, misdirection, etc. will be borne by WEANCHEAM brand.

2. The user's personal reasons for the need to return the exchange freight, borne by the user.

[Genuine guarantee]

1 All sales of goods in our shop are WEANCHEAM brand genuine, please rest assured that the purchase.

[About Wash]

1. We recommend dry cleaning clean, care to clothes. Let every rebirth of clothing become a beautiful encounter.

[About Color Difference]

1. All pictures of goods are taken in kind, due to lighting, monitor colour deviation, personal understanding of the colour of different reasons, the physical may be with the photo there is a certain chromatic aberration, please forgive me.

* WEANCHEAM has the right to change the goods at any time return. WEANCHEAM reserves the right of final explanation in case of any disagreement.