FAQ – WEANCHEAM

Frequently Asked Questions

1. What is WEANCHEAM?

WEANCHEAM is an independent fashion label founded in 2017 in Shanghai by Chinese designers Angelica Meng and Wendi Shi. The brand blends vintage academia with experimental cuts and feminine strength, encouraging young women to express contradictions and individuality through style.

2. How should I choose the size? Do the pieces run true to size?

Some pieces are intentionally designed with an oversized or relaxed fit. We recommend checking the size suggestions and model reference on each product page. If you're unsure, feel free to contact us for personalized advice.

3. How long does shipping take? Which countries do you ship to?

We promise to ship all orders within 24 hours (excluding weekends and holidays).

Domestic orders are shipped via SF Express or ZTO. International orders are delivered via DHL or SF Express International. We ship to most countries worldwide.

4. Do you accept returns or exchanges?

Yes, we offer a 7-day return & exchange policy (excluding customized or discounted items). Items must be unworn, unwashed, and have original tags intact. Once we receive your return, we will process it within 24 hours and issue a refund or exchange.

5. Do you have any physical stores?

Currently, WEANCHEAM is primarily sold through our official website and selected high-end concept stores. Stay updated on our pop-ups and retail collaborations via Instagram or email newsletter.